Terms and Conditions of Sale
Wet Designs Pte. Ltd.
Trading as Print On Demand Singapore
Last updated: 7 October 2025
These Terms and Conditions (“Terms”) govern all transactions between Wet Designs Pte. Ltd. (“the Company”, “we”, “us”, “our”) and you (“Customer”) for the production and sale of custom-printed apparel and merchandise. By placing an order, you agree to these Terms.
1. Pricing & Payment
All prices are quoted in Singapore Dollars (SGD) and are subject to prevailing GST unless otherwise stated.
Prices are based on the specifications provided at quotation. Changes to design, quantity, or materials may alter pricing.
A 50% deposit is required to confirm orders. The deposit is non-refundable except if the Company cannot proceed due to a force majeure event.
Production begins only upon receipt of deposit and written order confirmation.
Balance payment must be made upon completion of the order and before delivery or collection.
Accepted payment methods: bank transfer, PayNow/PayLah, or cheque payable to Wet Designs Pte. Ltd.
Overdue balances will incur a 5% monthly late payment interest.
2. Order Confirmation & Artwork Approval
All orders must be confirmed in writing (email, signed quotation, or invoice acceptance).
Customers must review and approve all artwork proofs before production.
Once approved, artwork is final. The Customer bears full responsibility for spelling, colour accuracy, design placement, and all content.
Production timelines begin only after artwork approval and deposit payment.
3. Returns, Exchanges & Refunds
Due to the customised nature of our products, all sales are final.
No refunds, returns, or exchanges after production begins or goods are delivered, except for manufacturing defects.
Claims for misprints, damages, or defects must be reported within 3 days of receipt with photographic evidence.
Approved claims will result in reprint or replacement at the Company’s discretion. No refunds will be issued.
The Company is not liable for discrepancies in print colours due to differences in digital display and final print output.
4. Product Responsibility & Content Warranty
The Customer warrants that all designs, logos, and content provided are lawful and do not infringe any third-party rights, including copyrights, trademarks, or other intellectual property.
The Company reserves the right to refuse any order or design deemed offensive, discriminatory, or unlawful.
The Company will not be liable for any claims, damages, or costs arising from infringement or errors in customer-supplied content.
5. Delivery & Collection
Delivery fees will be stated in the quotation.
Self-collection is available from our office during operating hours.
Risk transfers to the Customer upon courier pickup or upon collection.
Ownership of goods passes to the Customer upon courier pickup or collection.
The Company is not responsible for delays caused by courier services, customs, or other third parties.
Re-delivery due to wrong or incomplete addresses will incur additional charges.
6. Returns Address (if applicable)
Wet Designs Pte. Ltd.
22 New Industrial Road, #06-11, Primax Building, Singapore 536208
Include your order number on the parcel and contact us before sending returns.
7. Cancellation Policy
Orders cancelled before production will forfeit the deposit, except where cancellation is due to a force majeure event.
Orders cancelled after production has begun will be charged in full.
8. Limitation of Liability
The Company shall not be liable for indirect, incidental, or consequential damages arising from product use or delays.
Liability shall not exceed the total amount paid for the specific order.
The Company will not be liable for any infringement, damages, or costs arising from customer-provided content.
9. Governing Law & Jurisdiction
These Terms are governed by and construed in accordance with the laws of Singapore.
All disputes shall be subject to the exclusive jurisdiction of the Singapore courts.
These Terms apply to all customers worldwide, but Singapore law governs all transactions.
10. Contact Us
Wet Designs Pte. Ltd.
Email: sales@wetdesigns.co
/ sales@printondemand.sg
Phone: +65 8060-7621